How to enable AI retouching as a parent upsell

AI Retouching is a margin-positive upsell offered to parents at checkout. Powered by Imagen AI under the hood, it processes photos with portrait-tuned retouching (skin smoothing, color correction, eye enhancement) and routes the retouched copy into your fulfillment workflow automatically — zero studio labor per retouched order.

  1. 1.Subscribe to the AI Retouching module

    AI Retouching is an optional add-on with per-photo pricing (you pay PPS the wholesale Imagen cost, then mark up to the parent). In Settings → Subscriptions, click Add for AI Retouching. The module activates immediately on your account.

  2. 2.Configure your Imagen profile

    In Settings → Retouching, enter your Imagen profile key. The Imagen profile defines the retouching style (skin smoothing intensity, color correction, eye enhancement) — pick the one that matches your studio's aesthetic. PPS uses Imagen as the underlying provider; you control the look via the profile selection.

  3. 3.Set parent-facing retouching prices

    In Settings → Retouching → Pricing, set the per-photo retouching upsell price parents see at checkout. Recommended margin is 3-5x your Imagen wholesale cost, since the retouching has zero studio labor. Pricing is per-print, not per-order — every retouched line item carries the surcharge.

  4. 4.Enable the upsell at checkout

    In Settings → Storefront → Checkout, toggle on "Offer AI Retouching" for the events where you want the upsell to appear. Off by default for events you don't want the upsell on (e.g. an event with sponsored free prints).

  5. 5.Parents see the upsell at the cart

    When a parent reaches checkout in their gallery, each print line item shows a "+$X for AI Retouching" option. They can opt in per-line-item — same parent, same order can have some prints retouched and others not. Once they pay, retouching kicks off automatically.

  6. 6.Retouching processes via the two-phase poller

    PPS submits retouching jobs to Imagen via a scheduled cron job (every 2 minutes). Imagen returns processed photos within a few minutes; PPS routes the retouched version to the correct fulfillment lane (Print Station or lab), replacing the original line-item asset. Parents get an email when their order is being printed.

  7. 7.Monitor margin via Reports → Retouching

    The Retouching report shows per-event retouching volume, wholesale cost, parent revenue, and net margin. Use it to refine your markup and confirm the upsell is paying for itself.